Systems Administrator (Onsite) - Springfield VA
Company: Msccn
Location: Springfield
Posted on: April 2, 2026
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Job Description:
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization
works with partner companies to source qualified talent for their
open roles. The following position is available to Veterans,
Transitioning Military, National Guard and Reserve Members,
Military Spouses, Wounded Warriors, and their Caregivers . If you
have the required skill set, education requirements, and
experience, please click the submit button and follow the next
steps. Unless specifically stated otherwise, this role is "On-Site"
at the location detailed in the job post. Clearance Level - Must Be
Able to Obtain Top Secret/SCI Polygraph U.S. Person Required Yes
Travel Percentage Clearance Level - Must Currently Possess Top
Secret U.S. Citizenship Required Yes Is Relocation Available No Job
Description The Senior Systems Administrator will be part of an
elite and agile Operations and Sustainment Team responsible for
multiple GEOINT mission critical production systems and
capabilities across the entire enterprise. In this role, you will
provide user support and customer service on customer-supported
computer applications and platforms. Troubleshoot problems and
advise on the appropriate action. Responsible for initial
assessment, triage, research, providing technical assistance and
support related to computer systems, hardware, or software.
Responds to queries, isolates problem, and determines/implements
solution. The Senior Systems Administrator will also be responsible
for collecting information through a customer conversation,
accessing support tools, and additional support staff if needed.
Respond to requests for technical assistance in person, via phone,
or electronically Diagnose and resolve hardware and software issues
Research issues using available information resources Advise users
on appropriate action Follow standard help desk procedures and
CONOPS Log all help desk interactions Redirect problems to correct
resource Identify and escalate situations requiring urgent
attention Track and route problems and requests and document
resolutions Prepare daily operational status briefings Stay current
with system information, changes and updates Provide share drive
management including administrative responsibilities, training
content managers, and configuration management duties Because of
the need for consistent, in-person collaboration and/or the
requirement to perform all work onsite due to the nature of this
particular role, it will be performed full-time on site. This means
work will be conducted on location at a BAE Systems facility 100%
of the time. Additional Qualifications/Responsibilities Required
Education, Experience, & Skills A Bachelors’ Degree plus 2 years’
of relevant experience or equivalent relevant experience. Must be
able to communicate effectively (written and oral) across multiple
teams and with senior company and customer management. Knowledge of
relevant call tracking applications Knowledge and experience of
customer service practices Strong customer service skills and
experience Ability to work 24x7 rotating shift schedule Active Top
Secret clearance Preferred Education, Experience, & Skills
Experience in Linux and Linux applications Experience Windows
Systems Administration Experience Experienced in systems operations
and specific tools to optimize solutions Proficiency in MS Word,
Excel, MS Project and PowerPoint Experience with exploitation tools
including Socet GXP and Remote View Knowledge of current and
emerging trade craft and content management approaches within the
multi-INT customer environment such as Foundation GEOINT, ABI, SOM,
OBP, and Analytics Thorough knowledge of standard and non-standard
GEOINT products and content Understanding of Activity Based
Intelligence (ABI) phenomenology and applications Security or
equivelant. Required within 6 months of hire date. Pay Information
Full-Time Salary Range: $79365 - $134921
Keywords: Msccn, North Bethesda , Systems Administrator (Onsite) - Springfield VA, IT / Software / Systems , Springfield, Maryland