Knowledge Manager - Bolte Portal Analyst

Company: Makwa Global LLC
Location: Mc Lean
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description: The Knowledge Manager – Bolte Portal Analyst provides web-based knowledge management (KM) support to HQDA G-3/5/7 (DAMO-SS) to enable collaboration, information sharing, and knowledge retention across Army Security Cooperation and Personnel Proponency communities. The role focuses on maintaining and enhancing the Bolte Portal and associated Army-approved collaboration platforms to ensure timely access to authoritative information, improved communication, and continuity of operations. This position requires a blend of technical knowledge management skills, analytical thinking, and an understanding of Army headquarters processes. Key Responsibilities · Develop, maintain, and enhance web-based knowledge management environments supporting DAMO-SS, including the Bolte Portal · Utilize Army-approved collaboration tools such as Microsoft Teams, SharePoint, MilSuite, and Defense Connect Services to enable document management, shared access, and collaboration · Provide recommendations for knowledge retention, knowledge sharing, and knowledge mapping across supported communities · Conduct research and analysis of information shared across web-based forums to identify trends, gaps, and opportunities for improved communication · Capture and analyze root causes of performance issues or knowledge gaps and recommend corrective actions in accordance with DoD, Army, and HQDA KM policy · Facilitate and moderate discussion boards on emerging topics, including coordination with Subject Matter Experts (SMEs) and stakeholders · Develop and publish content updates to approved web-based platforms (estimated two to three times per week) · Provide monthly recommendations for improving collaboration and information flow across KM platforms · Capture performance problem areas and training gaps and provide monthly analytic summaries and improvement recommendations · Support and monitor the development and integration of key DAMO-SS initiatives and projects · Update content across multimedia delivery systems when policy, regulation, or procedural changes occur · Coordinate with the G-3/5 and G-3/5/7 Knowledge Managers to ensure synchronization and consistency · Provide Knowledge Management expertise in support of Continuity of Operations (COOP) requirements Requirements: · Bachelor’s degree in information management, Knowledge Management, Business, or a related field · Minimum of 3 years of relevant experience in knowledge management, information management, or collaborative systems support · Experience using Microsoft SharePoint and Microsoft Teams in an enterprise environment · Familiarity with web-based collaboration tools used within DoD or federal organizations · Strong analytical and problem-solving skills · Ability to organize, curate, and present information clearly to diverse stakeholders · Proficiency in Microsoft Word, Excel, and PowerPoint · Active SECRET security clearance Preferred Qualifications · Experience supporting Army, Joint Staff, OSD, or Combatant Command organizations · Familiarity with Bolte Portal or similar Army knowledge portals · Experience with MilSuite, Defense Connect Services (DCS), or other DoD collaboration platforms · Knowledge of Army or DoD Knowledge Management policies and best practices · Experience supporting COOP planning and execution

Keywords: Makwa Global LLC, North Bethesda , Knowledge Manager - Bolte Portal Analyst, IT / Software / Systems , Mc Lean, Maryland