CASE MANAGER - SUD
Company: The Ark of DC
Location: Washington
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description Salary: JOB TITLE: Case Manager
- SUD POSITION SUMMARY The ARK of DC Case Manager provides services
and Case Plan Development to consumers and families. Job duties
include scheduling staff, tracking the personal finances of
resident. Coordinating the medical appointments of resident,
coaching and training employees, writing reports and attending
meetings. This is not strictly an administrative position it
requires at times working directly with the consumers. It also
requires working on a Saturday or Sunday and some evening hours.
The Case Manager Assesses client service needs, capabilities and
appropriateness for services; presents options and services based
upon a needs assessment. The ARK of DC Case Manager also develops
an individual service plan of care and services appropriate to the
evaluation with the client/family consensus; reviews and updates
service plans. Makes referrals and linkages to appropriate agencies
for services; coordinates client services and treatment with
multiple service providers and agencies. ESSENTIAL FUNCTIONS
Evaluates the quality of services provided and changes in clients
condition and counsels clients as necessary; evaluates clients
environment for safety, security, negative factors and
productivity; compiles and analyzes data relating to complaints;
identifies and works to resolve problems. Plans and facilitates
group sessions with clients participating in community activities
and/or to promote recovery and educate clients. Provides
motivational counseling to clients to facilitate/improve engagement
in services that support recovery. Assists clients with activities
of daily living including hygiene/bathing. Assists with the
orientation and training of newly hired staff. Orients and trains
newly hired staff; evaluates staff performance as directed. Serves
as liaison to public agencies and provides information regarding
Authority programs and services. Attends inter-disciplinary team
meetings to discuss decisions for client plan of care. Provides or
arranges transportation; assists with discharge planning. Provides
crisis intervention and prevention services. Prepares a variety of
reports; prepares and maintains client charts and other records.
Attends meetings, staffings and conferences as they relate to
client, staff and program needs. Assists in curriculum development
and resource tools. The successful applicants will have a strong
knowledge base with regard to diagnostic assessment techniques,
counseling approaches, and service modalities used for persons with
substance use disorders and co-occurring mental illness. The
preferred candidate will have some knowledge of issues related to
justice involved populations. The Case Manager will plan, organize
and direct responsibilities of staff to ensure the consumers
personal support/habilitation plans are being carried out, always
encouraging consumers choice, employment, and independence.
Demonstrates sensitivity to the rights, dignity, and well-being of
consumers and encourages sensitivity by others. Reviews and
monitors the development and implementation of consumer treatment
plans and service delivery plans. Attends all licensing reviews and
participates in exit interviews. Assists with development of
correction plan and oversees consistent implementation of plan to
ensure repeat citations do hot occur. Participates and provides
suggestions and guidance in interdisciplinary team meetings, as
needed or upon request, to assist with formulation of the consumers
personal support/habilitation plans. Promotes relationships and
provides information about the company to the consumers, families,
clinicians, regional community, and other professionals.
Communicates with parents/guardians and professionals regarding
consumer needs, progress and concerns. Ensures implementation of
policy/systems for handling of consumer and company funds if
applicable. Oversees and ensures ongoing maintenance of the
physical site(s) and grounds in accordance with state/federal
guidelines and company policy. Investigates in a timely Supports
the planning and implementation of clients dreams and plans.
Directs the formation and maintenance of a safe environment free of
harm and exploitation and conductive to supporting clients
creativity and dreams. Maintains in a complete and timely manner
all records and reports as required by the District of Columbia and
all other pertinent agencies. Participates in the development and
evaluation of individualized habilitation plans. Serves as
coordinator or each persons IDT, to include development of the IHP,
trains staff in the documentation and implementation of daily
training records. Participates in pertinent meetings. Trains new
staff. Coaches staff daily. Coordinates scheduling. Reports to the
senior management team for training. Cooperates with the licensee
and the Department staff in any investigation or inspection.
Performs other duties as assigned by the senior personnel including
performance evaluations, scheduling, orientation, and training.
Make recommendations on employees hires, transfers and promotions,
salary changes, discipline, terminations and similar actions.
Resolves personnel problems within position responsibilities. THE
ARK OF DC FUNCTIONS Attend Quality Assurance Meetings. Participate
in mandatory staff development, including staff meetings and
trainings. KNOWLEDGE, SKILLS and ABILITIES REQUIRED This position
requires a Bachelors degree in psychology, social work, counseling
or related field; masters preferred. Preferred: Certification -
CSAC, ADC, and or licensed as LCSW, LCP, LPC or LSATP or license
eligible Masters degree in Social Work or Human Services and four
years of experience in an alcohol or other drug or mental health
setting preferred. Combination of comparable skills, experience,
and education. Understanding and supportive of a trauma-informed
system of care. Strong interpersonal, engagement, organizational
and time-management skills. Excellent written and verbal
communication skills. Strong computer skills required. Ability to
support the organizations mission and philosophy and demonstrate
sensitivity to cultural diversity and organizational harmony. Value
for and the ability to deliver excellent consumer services.
Self-directed and flexible with the ability to meet the needs of
the program and the residents. Experience and confidence
identifying and implementing evidence-based practices Experience
working in crisis setting with individuals and families Ability to
work flexible hours Program development, evaluation, solid
organizational skills, and public speaking Strong written and oral
communication skills Commitment to maintain confidentiality
Understanding of the Agencys mission and culture and the ability to
maintain appropriate boundaries with staff and clients in all
circumstances
Keywords: The Ark of DC, North Bethesda , CASE MANAGER - SUD, Healthcare , Washington, Maryland
